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The agency alleged that Ring violated a portion of the FTC Act that prohibits unfair or deceptive business practices.
While Ring has claimed its products help keep customers safer with its doorbell security cameras, the FTC alleged that Ring instead comprised customer information by giving third-party contractors access to customer videos, even when it was unnecessary to perform their jobs.
Ring employees and those who worked for a third-party contractor in Ukraine could access and download every customer’s videos, with no technical or procedural restrictions on the practice before July 2017, the FTC alleged.
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